I made a purchase from Goodman recently and the post office confirmed it was delivered to the wrong address. I have sent two emails to keith@goodman-games.com as that is where this page says I should send them:
https://goodman-games.com/about-us/
I haven't gotten a response. Is there another email or way I can reach out to Goodman to get help with my order?
Help with a Lost Order
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DacholaEtecoon
- Ill-Fated Peasant
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GnomeBoy
- Tyrant Master (Administrator)
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Re: Help with a Lost Order
I don't know how recently we're talking (this week?), but Keith recently had some downtime... there may be a bit of a backlog to work through.
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Gnome Boy • DCC playtester @ DDC 35 Feb '11. • Beta DL 2111, 7AM PT, 8 June 11.
Playing RPGs since '77 • Quasi-occasional member of the Legion of 8th-Level Fighters.
Link: Here Be 100+ DCC Monsters
bygrinstow.com - The Home of Inner Ham
Gnome Boy • DCC playtester @ DDC 35 Feb '11. • Beta DL 2111, 7AM PT, 8 June 11.
Playing RPGs since '77 • Quasi-occasional member of the Legion of 8th-Level Fighters.
Link: Here Be 100+ DCC Monsters
bygrinstow.com - The Home of Inner Ham
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DacholaEtecoon
- Ill-Fated Peasant
- Posts: 4
- Joined: Sun Nov 03, 2019 12:48 pm
- FLGS: Trotta's Hobbies
Re: Help with a Lost Order
Thank you for letting me know. I sent an email this week and last week. I am glad to know that was the correct email and I just need to wait a little bit.
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DacholaEtecoon
- Ill-Fated Peasant
- Posts: 4
- Joined: Sun Nov 03, 2019 12:48 pm
- FLGS: Trotta's Hobbies
Re: Help with a Lost Order
A late follow up, I did receive the lost item in my order at no additional cost. Goodman Games has excellent customer service.