John is not on top of the situation though. Nothing has shipped yet. I've no experience with him or his company apart from this Kickstarter. So far I've been disappointed by the lack of product. I hope he gets on top of things soon. I don't think he's being ill treated when consumers express their legitimate concerns about missed deadlines & changing shipping rates. I've re-read this thread from page 1, & I see very little evidence of any venom towards John.
If & when the modules arrive, I'll reasess my view but so far all I've seen are a pdf and explanations about late modules.
See, that is what I am talking about though - you see him as having dropped the ball because nothing has shipped yet... yet show no appreciation at all for him keeping everyone up to date on why there are delays, what those delays are, and how he is seeking to fix those issues.
Sure, not one thing has shipped and he had a moment there where he was going to increase shipping costs.
We could be in a situation where John said "well, some of the money from the kick starter didn't come through and I've run into unexpected increases in my costs, so I'm going to just do half of what was originally laid out." but he didn't because he is on top of that situation.
We could be in a situation where John said "you will all have to pay additional shipping because the money just didn't work out right on this," and stuck with it - but instead he provided some options and is doing his best to get us what was promised, because he is on top of that.
There are a million worse ways he could be handling things, and only a few (given the circumstances) that he could be handling things better - I say that is on top if it. The fact that you seem to disagree with that just shows that you are focused solely on the negatives, which is exactly what I was getting at in my earlier post.
We should all be glad that John puts out high quality product for affordable prices even when confronted with issues as big as him not actually getting the full amount from the kickstarter that was expected, nor him getting his materials/art at the prices he was originally quoted. Instead some of us are only pointing out that there have been delays.